At Sampoornaa , we want you to be completely satisfied with your purchase. If something isn’t right, we’re here to help. Please read our return and refund policy below.

🔁 Return Eligibility

You can request a return under the following conditions:

  • The return is initiated within [7/10/15] days of receiving the product.
  • The product is unused, unworn, unwashed, and in original packaging with all tags intact.

🚫 Non-Returnable Items

Due to hygiene and safety reasons, the following products cannot be returned:

  • Skincare or beauty products (opened/used)
  • Innerwear or lingerie
  • Clearance/sale items marked as “Final Sale”
  • Customized or personalized products

💵 Refund Policy

Once your returned item is received and inspected:

  • We’ll notify you via email regarding the approval or rejection of your refund.
  • If approved, the refund will be processed to your original payment method within 5–7 business days.

🔄 Exchange Policy

We do not offer direct exchanges. If you want a different size or item, please return your product and place a new order.

📦 Return Process

  1. Request a return by contacting us at [support@sampoornaa.com] with your order number and reason.
  2. Wait for confirmation and return instructions from our team.
  3. Pack the item securely in its original packaging and courier it to the address we provide.
  4. Share tracking details once shipped.

Note: Return shipping costs are borne by the customer unless the item is damaged or incorrect.

⚠️ Damaged or Wrong Product?

If you received a defective, damaged, or incorrect item, please contact us within 48 hours of delivery. We’ll resolve it immediately at no extra cost.

📞 Need Help?

For any issues related to returns, refunds, or cancellations, feel free to contact us:
📧 Email: [support@sampoornaa.com]